LSI 3ware SAS 9750-8i Guia do Utilizador descarregar pdf (Página 258)

Troubleshooting

246 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.0

• Defective connector on the 3ware controller

If a drive that previously showed up in 3DM or 3BM does not show up, try the

following:

1 Power the system down, then reseat the drive in the slot, reseat the data

cable, and reseat the power cable.

2 Power the system back up.

3 If the drive still does not show up in 3DM or 3BM, then swap that drive

with a drive that is showing up.

4 If the drive now shows up, and drive you swapped it with does not, then

the drive is OK. The problem could be the controller connector, the cable,

the power connector, or the enclosure or drive slot.

5 Change each of these things, one at a time

• Try a different connector on the controller

• Try a different data cable

• Power the drive with a different power connector from the power

supply

• Try connecting the drive directly to the motherboard, bypassing the

enclosure or drive slot

If the drive shows up, then you will know which hardware component

was defective.

If the drive still does not show up, contact 3ware Technical Support.

Error and Notification Messages

Error and notification messages are issued by the 3ware RAID controller

when an error is detected or when an action is completed. These messages are

sometimes referred to as AENs (asynchronous event notifications).

AEN messages are displayed on the 3DM 2 Alarms page and CLI Show

Alarms page.

On the 3DM 2 Alarms page, you can click on the message to jump to help text

about that message. You can also look the message up in the list below. In

3DM 2, the message number is the last few digits within the parentheses at the

beginning of the message description. For example, in the string

(0x04:0x002B), “002B” is the message number. To find additional

information about the message 2B, you would look up 002B in the list below.

Note that the messages are listed below in hex order, since the message

numbers are in hex.

1 2 ... 253 254 255 256 257 258 259 260 261 262 263 ... 341 342

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LSI 3ware SAS 9750-8i Guia do Utilizador Página 258

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